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ServiceNow CAD Study Guide

ServiceNow Certified Application Developer CAD

The ServiceNow Certified Application Developer (CAD) exam is for developers who design, build and deploy scoped applications on the ServiceNow platform. It covers data models and application scope, forms and client and server scripts, access controls and scripted security, Workflow Studio, events, properties and email, importing data and REST integration, and installing applications and managing source code with Git. It suits ServiceNow developers with hands-on application development experience.

  • Exam code CAD
  • Associate level
  • 6 exam domains

This guide is free, with no sign-up. It explains every ServiceNow CAD exam topic in plain English, one chapter at a time. Read them in order or jump straight to the topic you need.

  • 6chapters
  • 20topics
  • 6diagrams and exhibits
  • 1 h 34 minfast track
Start with Designing and Creating an Application
  • Every topic follows the same simple pattern: what it is, how it works, common mistakes
  • Diagrams and real command output where a picture explains it best
  • Exam tips and worked subnetting and IPv6 practice, with answers

How the exam is weighted

Each domain is worth this share of the exam, so spend your study time in proportion. Select a domain to open its chapter.

Chapters

Open a chapter to see its topics and how long each takes.

1Designing and Creating an Application4 topics · 19 min fast trackPlatform fit, data model design, application menus and modules, and application scope.
  1. 1Is the Application a Good Fit?5 min
  2. 2Designing the Data Model5 min
  3. 3Application Menus and Modules4 min
  4. 4Application Scope Basics5 min
Read the chapter overview →
2Application User Interface4 topics · 20 min fast trackForms and fields, client scripts, UI policies, business rules, script includes and record producers.
  1. 1Forms and Fields5 min
  2. 2Client Side Scripts5 min
  3. 3Server Side Scripts5 min
  4. 4Record Producers5 min
Read the chapter overview →
3Security and Restricting Access4 topics · 18 min fast trackMenu and module roles, access controls, GlideSystem security scripts and scope protection.
  1. 1Restricting Access to Applications and Modules5 min
  2. 2Creating, Testing and Debugging Access Controls5 min
  3. 3Scripting Security with GlideSystem4 min
  4. 4Protecting Application Artifacts with Scope4 min
Read the chapter overview →
4Application Automation4 topics · 18 min fast trackWorkflow Studio flows, application properties, events, scheduled jobs, script includes and email.
  1. 1Building and Testing Flows in Workflow Studio5 min
  2. 2Application Properties4 min
  3. 3Events, Scheduled Jobs and Utils Script Includes4 min
  4. 4Sending and Receiving Email5 min
Read the chapter overview →
5Working with External Data2 topics · 10 min fast trackImporting CSV and Excel files with import sets, and integrating with outside systems over REST.
  1. 1Importing CSV and Excel Data5 min
  2. 2Integrating with REST5 min
Read the chapter overview →
6Managing Applications2 topics · 9 min fast trackInstalling apps from the Store and repository, Delegated Development, code review and Git source control.
  1. 1Downloading and Installing Applications4 min
  2. 2Delegated Development and Git Source Control5 min
Read the chapter overview →

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