Support

We are here to help you succeed in your certification journey.

Submit a support request

Have a question or need help? Use the support request form on this page and we will get back to you. Topics you can ask about: account issues, exam access, technical issues, payments, and feedback. You can also email us at hello@themockexam.com.

Response time

We respond within 24-48 hours, any day of the week. For urgent matters, please indicate so in your subject line.

Before contacting us

Check our FAQ page for answers to common questions about accounts, exams, and payments, or see how Mock Exam works and pricing.