CompTIA A+ 220-1202 Certification Exam
CompTIA A+ Core 2 220-1202
The CompTIA A+ 220-1202 (Core 2) certification validates the operating system, security and operational skills an IT support technician needs. The exam covers operating systems, security, software troubleshooting, and operational procedures. Candidates demonstrate knowledge of Windows, macOS and Linux installation and configuration, Windows tools, settings and command-line utilities, security measures, malware removal, workstation and mobile hardening, social engineering, troubleshooting Windows, mobile and PC security issues, and operational procedures including documentation, change management, backups, safety, privacy and scripting basics. The exam consists of 90 questions over 90 minutes, with a 75% passing score.
Certification Overview
- Exam name: A+ 220-1202
- Vendor: CompTIA
- Exam code: 220-1202
- Duration: 90 minutes
- Total questions: 90
- Passing score: 75%
Who Should Take This Exam?
IT Support Specialist, Help Desk Technician, Desktop Support Technician, Field Service Technician, End User Computing Technician, Associate Network Engineer
Prerequisites
o formal prerequisite. CompTIA recommends A+ Core 1 (220-1201) and 9 to 12 months of hands-on experience in IT support.
Topics Covered
- Operating Systems
- Security
- Software Troubleshooting
- Operational Procedures
Question Types
- Multiple Choice (Single Answer)
- Multiple Choice (Multiple Answers)
- Drag and Drop
- Scenario-Based
A+ 220-1202 Practice Questions
Our question bank contains 835+ practice questions for this certification. Sample questions from each exam chapter. Expand a question to see the answer choices. With a subscription, you get unlimited practice exams with randomized questions from our full question bank.
Operating Systems
Which file system is required for the system volume of a new Windows 11 installation?
- FAT32
- ext4
- NTFS
- HFS+
Which mobile operating system is closed source and licensed only for Apple hardware?
- Android
- Chrome OS
- iOS
- Linux Mint
Which type of installation preserves user files, applications and settings while moving to a newer version of Windows?
- Clean install
- In-place upgrade
- Multiboot install
- PXE network install
Security
Which physical security control lets only one person at a time pass through two interlocking doors?
- Bollard
- Badge reader
- Access control vestibule
- Video surveillance camera
Which principle states that users should be granted only the permissions required to do their job?
- Separation of duties
- Least privilege
- Implicit deny
- Job rotation
Which Windows account type can install software and change system-wide settings for all users?
- Standard user
- Guest
- Administrator
- Remote Desktop User
Software Troubleshooting
What is a Windows blue screen with a stop code commonly called?
- Kernel panic
- Black hole error
- Blue Screen of Death
- Spinning wheel
Which firmware setting should be checked first when a PC reports Boot device not found after a drive swap?
- The boot order
- The CPU fan-speed profile
- The chassis intrusion setting
- The memory timing profile
Which Windows startup mode loads only essential drivers and services for troubleshooting?
- Safe Mode
- Normal startup
- Enable boot logging
- Selective startup
Operational Procedures
What is a help desk ticket used for?
- Purchasing new replacement equipment
- Encrypting the user's stored files
- Recording a problem and tracking it until resolution
- Scheduling the team's employee shifts
Which item is attached to hardware so it can be tracked in an inventory?
- Asset tag
- Warranty card
- Cable tie
- Patch label only
Which part of a change request explains how to undo the change if it fails?
- Risk analysis
- Backout plan
- Scope of change
- End-user acceptance
Frequently Asked Questions
How many questions are on the exam?
The A+ 220-1202 exam contains 90 questions.
What is the passing score?
You need 75% to pass.
How long is the exam?
You have 90 minutes to complete the exam.
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