Chapter 4 of 4 · PMI CAPM
Business Analysis Frameworks
Business analysis roles, stakeholder communication, gathering requirements, product roadmaps and validating requirements.
- 4topics
- 15 minfast track
- 1diagrams and exhibits
- 27%of the exam
Topics in this chapter
Take them in order, or jump to the one you need.
- 1Business Analysis Roles and Stakeholder CommunicationCAPM business analysis: stakeholder roles such as process owner and product owner, internal versus external roles, and choosing…Diagram4 min
- 2Gathering RequirementsCAPM requirements gathering: elicitation techniques for each situation, user stories versus use cases, requirement types and the…4 min
- 3Product Roadmaps and Business Analysis in Each ApproachCAPM product roadmaps and releases, deciding which features go in which release, and how the business analyst role differs in…4 min
- 4Validating Requirements Through Product DeliveryCAPM requirement validation: writing acceptance criteria, verification versus validation, and using the traceability matrix or…3 min
About this chapter
What this chapter covers
Business Analysis Frameworks is 27% of the CAPM exam, the second largest domain. Its six tasks are: business analysis roles and responsibilities, stakeholder communication, gathering requirements, product roadmaps, how project methodologies influence business analysis, and validating requirements through product delivery.
Business analysis is the work of understanding needs and defining solutions that deliver value. The CAPM references for this domain include PMI's business analysis guides.
How the topics fit together
A business analyst finds the right stakeholders, draws out their needs, writes them down in a usable form, links them to deliverables, helps plan releases and checks that what is delivered meets the need.
Many questions in this domain ask you to match a tool to a situation. Learn what each elicitation technique and documentation format is best for.
How to use these pages
Each topic page has the same shape, so you can skim for what you need.
- What it is: the idea in plain words.
- How it works: the mechanism, with tables and examples.
- What to remember for the exam: the facts to memorise and how questions are phrased.
- Common mistakes: the classic traps.
- Check yourself: three questions to test your understanding.
Ready for more practice?
The full PMI CAPM question bank has 1,049 questions, with timed practice exams and an explanation for every answer.
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