Chapter 3 of 3 · Microsoft AB-900
Basic Administrative Tasks for Copilot and Agents
Licenses, pay as you go billing, usage reports, prompts, agent approval and monitoring.
- 5topics
- 24 minfast track
- 2diagrams and exhibits
- 25–30%of the exam
Topics in this chapter
Take them in order, or jump to the one you need.
- 1Built In Capabilities and Licensing ModelsAB-900: compare Copilot Chat with Microsoft 365 Copilot, monthly licenses with pay as you go including SharePoint, and features…5 min
- 2Researcher, Analyst and Custom AgentsAB-900 use cases: Researcher for multi step research reports, Analyst for data analysis, and custom agents built in Agent Builder…4 min
- 3Assigning Licenses and Billing PoliciesAB-900: assign Microsoft 365 Copilot licenses in the admin center, then create, connect, budget and monitor pay as you go billing…Diagram5 min
- 4Usage, Adoption and PromptsAB-900: read the Copilot usage report and Copilot Analytics to track adoption, and manage prompts in the Prompt Gallery: save…5 min
- 5Managing AgentsAB-900: set who can use agents, learn how agents are created, approve or reject requests, and monitor usage and lifecycle in the…Diagram5 min
About this chapter
What this chapter covers
This chapter covers the day to day work of an administrator who runs Microsoft 365 Copilot and agents. It starts with what each Copilot offering includes and how it is paid for. It then covers assigning licenses, billing policies, usage reports, prompts, and the full life of an agent from creation to approval to monitoring.
It is worth 25 to 30% of the Microsoft AB-900 exam. Questions describe a simple admin need, such as "give the sales team Copilot" or "see which agents are waiting for approval", and ask which tool, setting or option fits.
How the topics fit together
The pages follow the order an administrator meets these tasks: understand the offering, decide how to pay, switch it on, measure it, then govern agents.
Licensing and billing decide who can use Copilot features. Usage reports show whether people actually do. Agents add one more layer: someone creates them, an administrator approves and scopes them, and the admin centers keep watching them.
- Built in capabilities and licensing models compares Copilot Chat with Microsoft 365 Copilot, monthly licenses with pay as you go, and the features an admin can switch on or off.
- Researcher, Analyst and custom agents covers what each agent is for.
- Assigning licenses and billing policies covers license assignment and pay as you go billing policies.
- Usage, adoption and prompts covers the Copilot usage report, Copilot Analytics and the prompt library.
- Managing agents covers user access, creating agents, the approval process and monitoring.
When a question asks who can use something, think licenses and settings. When it asks what it costs or who pays, think billing policy and Azure subscription. When it asks about an agent waiting for review, think Requests.
How to use these pages
Each topic page has the same shape, so you can skim for what you need.
- What it is: the idea in plain words.
- How it works: the mechanism, with examples and tables.
- What to remember for the exam: the facts to memorise and how questions are phrased.
- Common mistakes: the classic traps.
- Check yourself: three questions to test your understanding.
Ready for more practice?
The full Microsoft AB-900 question bank has 499 questions, with timed practice exams and an explanation for every answer.
This study guide is independent and is not affiliated with, endorsed by, or sponsored by Microsoft. Vendor names, certification names and exam codes are trademarks of their respective owners and are used for identification only.