PRINCE2 Processes · Topic 1 of 4

Starting Up a Project and Directing a Project

PRINCE2 7 processes starting up a project and directing a project: purpose, objectives and context, from the project mandate to project board decisions.

  • 6 min
  • Includes a diagram
In a nutshell
  • Starting up a project is a short pre-project process triggered by the project mandate.
  • It produces the project brief (with outline business case and project product description) and the initiation stage plan.
  • The business layer appoints the executive; the executive normally appoints the project manager.

What it is

Starting up a project is the pre-project process. It checks whether there is a viable and worthwhile project before anyone commits to initiating it. Directing a project is the project board's process, running from the end of starting up a project until the project closes.

Together they cover how a project is born and how the people accountable for it make their decisions.

Project mandateStarting up a projectRequest to initiateDirecting a projectauthorise initiationInitiating a project

How it works

Starting up a project: purpose

The purpose of starting up a project is to ensure that the prerequisites for initiating a project are in place, by answering the question: do we have a viable and worthwhile project? It stops poorly conceived projects before they absorb time and money.

Starting up a project: objectives

ObjectiveIn plain words
There is a business justification for initiating the projectDocumented in an outline business case
All necessary authorities exist for initiating the projectThe right people can make the decision
Sufficient information is available to define and confirm the scopeThe project brief describes what is wanted
The various ways the project can be delivered are evaluated and an approach selectedThe delivery approach is chosen
Individuals are appointed to undertake the work of initiation or take significant rolesExecutive, project manager and other key roles
The work required for initiation is plannedA stage plan for the initiation stage
Time is not wasted initiating a project based on unsound assumptionsOnly worthwhile projects go forward

Starting up a project: context

The trigger is a project mandate from the business layer. It can be anything from a short email to a detailed brief.

Starting up a project happens before the project formally starts, so it should be short. The business layer appoints the executive, and the executive appoints the project manager if the business layer has not already done so. The project manager does most of the work: reviewing previous lessons, designing and appointing the project management team, preparing the outline business case, the project product description and the project brief, choosing the delivery approach, and planning the initiation stage.

Appoint executive and project managerCapture previous lessonsDesign and appoint teamPrepare outline business case and project briefPlan initiation stage

The process ends with a request to the project board to initiate the project.

Directing a project: purpose

The purpose of directing a project is to enable the project board to be accountable for the project's success by making key decisions and exercising overall control, while delegating day-to-day management of the project to the project manager.

Directing a project: objectives

ObjectiveIn plain words
There is authority to initiate the projectThe board approves the initiation stage
There is authority to deliver the project's productsThe board authorises the project after initiation
Management direction and control are provided throughoutThe board guides, decides and responds to exceptions
The project remains viableBusiness case checked at each decision point
The business layer has an interface to the projectThe board links the project to the organization
There is authority to close the projectThe board confirms closure
Plans for realising post-project benefits are managed and reviewedBenefits reviews after closure are planned

Directing a project: context

The PRINCE2 processes in order: starting up a project before the project, initiating a project in the initiation stage, controlling a stage and managing product delivery in each delivery stage, managing a stage boundary at the end of each stage, and closing a project; the board directs throughout. Directing a project starts when the board receives the request to initiate and continues until closure. It is not concerned with day-to-day activity; the board manages by exception through regular reports and decisions at key points.

Board decisionWhen
Authorise initiationAfter starting up a project
Authorise the projectAfter initiating a project, on approving the PID
Authorise a stage or exception planAt each stage boundary, or after an exception
Give ad hoc directionAny time, in response to reports, issues or requests
Authorise project closureAt the end of the project, or if it is closed early
Authorise initiationAuthorise the projectAuthorise a stage or exception planAuthorise project closureGive ad hoc directionthroughoutAuthorise a stage or exception plan

The board works within the limits set by the business layer, and escalates to it if project tolerances are forecast to be exceeded.

A worked example

The board of a regional bus company issues a mandate: "introduce contactless payment on all buses". The operations director is appointed executive and picks a project manager, who finds a lessons report from a ticketing project at another depot and builds the project brief in two weeks.

The project board reviews the brief and authorises initiation. During the project, it receives monthly highlight reports and only meets formally at stage boundaries, except once when the project manager asks for ad hoc direction on a supplier dispute.

How the exam asks about this

  • "Which process answers the question 'do we have a viable and worthwhile project?'" Starting up a project.
  • "What triggers starting up a project?" The project mandate from the business layer.
  • "Which is an objective of directing a project?" To provide management direction and control throughout the project, or to give the business layer an interface to the project.

What to remember for the exam

  • Starting up a project is a short pre-project process triggered by the project mandate.
  • It produces the project brief (with outline business case and project product description) and the initiation stage plan.
  • The business layer appoints the executive; the executive normally appoints the project manager.
  • Directing a project starts on the request to initiate and runs until closure.
  • The board is accountable and makes key decisions but does not manage day-to-day.
Watch out

Directing a project does not cover starting up a project. The board's process begins only when the request to initiate is received.

Common mistakes

Treating starting up as part of the project. It happens before the project formally starts and should be short.

Making the board manage day-to-day. The board directs; the project manager manages.

Forgetting post-project benefits. Managing plans for post-project benefits reviews is an objective of directing a project.

Check yourself

  • Who appoints the project manager?

    Normally the executive, during starting up a project, unless the business layer has already appointed one.

  • When does directing a project start?

    When the project board receives the request to initiate the project at the end of starting up a project.

  • What is the purpose of directing a project?

    To enable the project board to be accountable for the project's success by making key decisions and exercising overall control, while delegating day-to-day management to the project manager.

Topic 1 of 4 in PRINCE2 Processes

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