Chapter 1 of 10 · Microsoft AZ-400
Design and implement processes and communications
Flow of work, traceability, DevOps metrics, dashboards, documentation and team integrations.
- 3topics
- 15 minfast track
- 1diagrams and exhibits
Topics in this chapter
Take them in order, or jump to the one you need.
- 1Traceability and Flow of WorkAZ-400 flow of work: GitHub Flow, feedback cycles with notifications and GitHub Issues, GitHub Projects, Azure Boards integration…Diagram5 min
- 2Metrics, Dashboards and Queries for DevOpsAZ-400 DevOps metrics: cycle time, lead time, time to recovery, DORA measures, Azure DevOps dashboards, Analytics views, work…5 min
- 3Documentation, Webhooks and Collaboration IntegrationsAZ-400 collaboration: wikis, Markdown and Mermaid, release notes, generating docs from Git history, webhooks, service hooks and…5 min
About this chapter
What this chapter covers
DevOps starts before any pipeline runs. This domain is worth 10 to 15 percent of the exam. It covers how work flows from an idea to a deployed change, how you trace that change back to a requirement, how you measure the flow, and how teams document and communicate with wikis, webhooks and chat integrations.
The key skill is choosing the right tool for the tracking and the signal: GitHub or Azure Boards for work, dashboards and queries for metrics, and webhooks or apps for notifications.
How the topics fit together
- Traceability and flow of work covers GitHub Flow, issues, projects, Azure Boards and linking work to code.
- Metrics, dashboards and queries covers cycle time, lead time, time to recovery and the queries behind them.
- Documentation, webhooks and collaboration integrations covers wikis, Mermaid, release notes, webhooks and Microsoft Teams.
When a question mentions "which work item changed this code" or "which release contains this fix", the answer is almost always a link between work items, commits, pull requests and builds, not a spreadsheet.
How to use these pages
Each topic page has the same shape, so you can skim for what you need.
- What it is: the idea in plain words.
- How it works: the mechanism, with examples and tables.
- What to remember for the exam: the facts to memorise and how questions are phrased.
- Common mistakes: the classic traps.
- Check yourself: three questions to test your understanding.
Ready for more practice?
The full Microsoft AZ-400 question bank has 766 questions, with timed practice exams and an explanation for every answer.
This study guide is independent and is not affiliated with, endorsed by, or sponsored by Microsoft. Vendor names, certification names and exam codes are trademarks of their respective owners and are used for identification only.