Network Operations · Topic 5 of 8

Disaster Recovery Concepts

Learn the DR metrics RPO, RTO, MTTR and MTBF, cold, warm and hot sites, active-active and active-passive designs, and the ways DR plans are tested.

  • 5 min
  • Includes a diagram
In a nutshell
  • RPO is about data loss. RTO is about downtime.
  • MTBF measures reliability. MTTR measures repair time.
  • Cold, warm and hot sites trade cost against recovery speed. Hot is fastest and most costly.

What it is

Disaster recovery (DR) is the plan and the resources for restoring information technology (IT) services after a serious failure, such as a fire, flood, major outage or cyberattack. Its goal is to limit data loss and downtime to what the business can accept.

The exam focuses on a few metrics, the kinds of recovery sites and the way DR plans are tested. It also contrasts DR with high availability, which tries to prevent the outage from being noticed at all.

Disasterprimary site losttriggerDR plandocumented stepsactivatesRecovery sitehot warm or coldrestoresServicesback online

How it works

Recovery metrics

MetricFull nameMeaning
RPORecovery point objectiveHow much data loss is acceptable, measured as time since the last good backup
RTORecovery time objectiveHow long a service may be down before the business is badly hurt
MTTRMean time to repairAverage time needed to fix a failed component and restore service
MTBFMean time between failuresAverage time a component works before it fails

If the RPO is one hour, backups or replication must run at least every hour. If the RTO is four hours, the recovery process must finish within four hours.

MTBF measures reliability, so a higher number is better. MTTR measures how quickly repairs happen, so a lower number is better.

Last good backupdata safeRPO windowDisasterfailure occursRTO windowService restoredusers back

Recovery sites

After the primary site is lost, four recovery site types are compared: cold, warm, hot and cloud, with their equipment state, recovery time and cost.

SiteStateRecovery timeCost
Cold siteSpace and power only, no equipment loadedSlowest, days to weeksLowest
Warm siteSome equipment and connectivity, data needs restoringMediumMedium
Hot siteFully equipped and kept current, ready to take overFastest, minutes to hoursHighest
Cloud siteResources built or started in a cloud provider on demandDepends on designPay for what is used

A hot site meets a short RTO but costs the most, because it duplicates the production environment. A cold site is cheap but takes the longest to bring up.

High availability designs

In active-active both systems handle client traffic and one carries all the load if the other fails; in active-passive one system handles traffic while the other waits on standby and takes over on failure. High availability keeps services running through a component failure. It uses redundancy, and the two common designs are active-active and active-passive.

DesignHow it works
Active-activeBoth systems handle traffic at the same time, and one carries all load if the other fails
Active-passiveOne system handles traffic while the other waits and takes over on failure

Active-active uses all the hardware and gives smooth failover, but each system must have enough capacity to carry the whole load. Active-passive is simpler, but the standby capacity sits idle.

Testing the plan

A plan that has never been tested may fail when needed. Two common test types are listed here.

Tabletop exercise: the team talks through a disaster scenario step by step, with no systems touched. It finds gaps in roles, contacts and procedures at low cost.

Validation test: the team performs the real recovery, such as restoring a backup or failing over to a recovery site, to confirm it works and meets the RTO and RPO.

Results of each test should be recorded and used to improve the plan. The plan, contact lists and diagrams should be kept up to date and stored where they are available during an outage.

What to remember for the exam

  • RPO is about data loss. RTO is about downtime.
  • MTBF measures reliability. MTTR measures repair time.
  • Cold, warm and hot sites trade cost against recovery speed. Hot is fastest and most costly.
  • A cloud site can be an alternative recovery site that is created or started when needed.
  • Active-active uses both systems at once. Active-passive keeps one on standby.
  • Redundancy and high availability reduce outages. DR restores service after a major loss.
  • A tabletop exercise discusses a scenario. A validation test actually performs the recovery.
  • Update and test the DR plan regularly.
Exam tip

To pick a site type, read the RTO. Minutes mean hot, hours or a day mean warm, and several days or longer mean cold.

Common mistakes

Swapping RPO and RTO. RPO is the age of the data you can lose, and RTO is the time you can be down.

Confusing MTBF and MTTR. MTBF is time between failures and MTTR is time to repair.

Assuming backups are a DR plan. Backups are one ingredient. A plan also covers people, sites, connectivity and order of recovery.

Never testing the plan. Untested plans often fail at the first real use.

Thinking active-active needs no spare capacity. If one side fails, the other must carry the whole load.

Watch out

Keep at least one copy of backups and the DR plan away from the primary site. If both are lost together, recovery may not be possible.

Check yourself

Answer these three.

  • What does an RPO of four hours mean?

    The business can accept losing up to four hours of data, so backups or replication must occur at least that often.

  • Which recovery site type is fully equipped and ready to take over quickly?

    A hot site.

  • What is the difference between a tabletop exercise and a validation test?

    A tabletop exercise is a discussion of a scenario, while a validation test actually carries out the recovery steps.

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