Design security operations, identity, and compliance capabilities · Topic 4 of 7

Modern Authentication, Conditional Access and External Identities

SC-100 authentication: Conditional Access design, continuous access evaluation, risk scoring, protected actions, B2B, External ID and Verified ID.

  • 6 min
  • Includes a diagram
In a nutshell
  • Conditional Access: assignments, conditions, grant controls, session controls. Use report only mode first. Exclude break glass accounts.
  • Phishing resistant strength: FIDO2, Windows Hello for Business, certificate based authentication, passkeys.
  • ID Protection: user risk and sign in risk, low, medium, high.

What it is

Modern authentication evaluates every request using many signals, not just a password. In Microsoft Entra ID, this is built from Conditional Access, continuous access evaluation, risk based policies and protected actions. This topic also covers external identities (partners, customers and verified credentials) and how to validate that Conditional Access really implements Zero Trust.

Sign inuser, device, location, appSignalsrisk, compliance, sessionConditional Accessgrant, block, step upSessioncontinuous evaluation

How it works

Conditional Access

A sign in request is evaluated with signals such as user, device, location, app and risk. A Conditional Access policy can block it or grant access with MFA or a compliant device, then session controls and continuous access evaluation apply. A Conditional Access policy is an if then statement: if these assignments match, then apply these access controls.

PartExamples
Users and workload identitiesAll users, groups, roles, guests, service principals
Target resourcesCloud apps, user actions (register security info), authentication contexts
ConditionsSign in risk, user risk, device platform, location, client app, device filter
Grant controlsBlock, require MFA, require authentication strength, require compliant or hybrid joined device, require approved app or app protection policy, require terms of use, require password change
Session controlsSign in frequency, persistent browser session, app enforced restrictions, Defender for Cloud Apps session control, token protection, continuous access evaluation

Authentication strengths define which MFA methods are acceptable: MFA, passwordless MFA or phishing resistant MFA (FIDO2 security keys, Windows Hello for Business, certificate based authentication, passkeys). Require phishing resistant strength for administrators and sensitive apps.

A baseline of Zero Trust aligned policies:

PolicyPurpose
Require MFA for all usersStop password only attacks
Require phishing resistant MFA for adminsProtect privileged accounts
Block legacy authenticationLegacy protocols cannot do MFA
Require compliant or hybrid joined device for sensitive appsVerify device health
Risk based policiesRequire MFA or password change for risky sign ins and users
Restrict guestsLimit what external users can reach
Protect security info registrationRequire a trusted location or device

Always exclude emergency access (break glass) accounts from the policies, protect them separately and monitor their use, and use report only mode before enforcing a new policy.

Risk scoring with Microsoft Entra ID Protection

ID Protection calculates user risk (the account is probably compromised) and sign in risk (this sign in is probably not the real user), each as low, medium or high, using signals such as leaked credentials, impossible travel, anonymous IP addresses and unfamiliar sign in properties. Use risk as a condition in Conditional Access: require MFA for medium sign in risk, and require a secure password change for high user risk. Risk detections can also flow to Defender XDR and Sentinel.

Continuous access evaluation (CAE)

Normally an access token stays valid until it expires, even if the situation changes. CAE lets supporting services, such as Exchange Online, SharePoint Online, Teams and Microsoft Graph, react in near real time to critical events: the user is disabled or deleted, the password changes or sessions are revoked, MFA is enabled for the user, the user is flagged as high risk, or the user moves to a location that violates a policy. The service rejects the token and the client must reauthenticate. CAE aware clients get longer lived tokens (up to 28 hours) because revocation is fast, so security improves without frequent prompts. Strict enforcement blocks access when the location rule cannot be evaluated. Token protection and CAE complement each other.

Protected actions

Protected actions are sensitive operations in Microsoft Entra, such as deleting or changing Conditional Access policies or creating or changing cross tenant access settings, that you protect with a Conditional Access authentication context. When an admin attempts one, Entra requires the extra control you set, for example phishing resistant MFA with a compliant device, even though they already hold the role. This guards against a stolen admin session making dangerous changes.

Validate alignment with Zero Trust

Tool or practicePurpose
Report only modeSee what a policy would have done in the sign in logs without enforcing it
What If toolTest which policies apply to a specific user, app and conditions
Conditional Access insights and reporting workbookVisualize impact and gaps over time
Sign in logs (Conditional Access tab)Per sign in policy evaluation
Policy templates and Zero Trust guidanceStart from Microsoft's recommended baseline
Coverage reviewCheck that all users, all apps, all device platforms and guests are covered, with exclusions justified

Common gaps are excluded groups that grow, legacy authentication still allowed, workload identities not covered, and apps not covered because a policy targets only some apps.

External identities

ScenarioSolution
Partners and vendors in your tenantMicrosoft Entra B2B collaboration: invite guest users who sign in with their own identity. Govern with entitlement management access packages, access reviews and Conditional Access for guests
Trust across organizationsCross tenant access settings control inbound and outbound access and let you trust MFA and device claims from partner tenants
Shared Teams channelsB2B direct connect
Customers and consumersMicrosoft Entra External ID with a dedicated external tenant for customer facing apps, with branded sign up and sign in
Decentralized identityMicrosoft Entra Verified ID issues and verifies verifiable credentials based on open standards (decentralized identifiers), for example proving employment or identity without sharing extra data, held in a digital wallet such as Microsoft Authenticator

Verified ID supports identity proofing during onboarding and account recovery, so that a help desk can confirm a person with a verifiable credential instead of guessable questions.

A worked scenario

An architect reviews a Conditional Access setup and finds legacy authentication allowed for one group and admins protected only by regular MFA. They add a block legacy authentication policy, require phishing resistant strength for admins, add risk based policies, and place Conditional Access policy changes under protected actions. They enable CAE strict enforcement for Exchange and SharePoint, and use report only mode and the What If tool before enforcement.

What to remember for the exam

  • Conditional Access: assignments, conditions, grant controls, session controls. Use report only mode first. Exclude break glass accounts.
  • Phishing resistant strength: FIDO2, Windows Hello for Business, certificate based authentication, passkeys.
  • ID Protection: user risk and sign in risk, low, medium, high.
  • CAE provides near real time revocation for supported services and allows longer lived tokens.
  • Protected actions use authentication contexts to step up sensitive Entra operations. B2B for partners, External ID for customers, Verified ID for verifiable credentials.
Exam tip

"Stop a stolen token being used after the user is disabled" is continuous access evaluation.

How the exam asks about this

  • "Force stronger authentication when an admin changes a Conditional Access policy." Protected actions with an authentication context.
  • "Test the effect of a new policy without blocking users." Report only mode, and the What If tool.
  • "Let partner organizations' MFA satisfy your policy." Cross tenant access settings trusting MFA claims.
  • "Prove a person's identity during onboarding without extra data." Microsoft Entra Verified ID.

Common mistakes

Excluding groups permanently. Exclusions become the attack path.

Locking out emergency accounts. Exclude and monitor them.

Relying on token lifetime. CAE and token protection address stolen tokens.

Treating B2B and External ID as the same. One is partners in your tenant, the other is customers in an external tenant.

Check yourself

  • Which feature revokes access in near real time when a user is disabled?

    Continuous access evaluation.

  • Which MFA methods count as phishing resistant?

    FIDO2 security keys, Windows Hello for Business, certificate based authentication and passkeys.

  • Which Entra feature issues verifiable credentials?

    Microsoft Entra Verified ID.

Topic 4 of 7 in Design security operations, identity, and compliance capabilities

Test yourself on Design security operations, identity, and compliance capabilities

The full Microsoft SC-100 question bank has 770 questions, with timed practice exams and an explanation for every answer.

This study guide is independent and is not affiliated with, endorsed by, or sponsored by Microsoft. Vendor names, certification names and exam codes are trademarks of their respective owners and are used for identification only.