Security Operations · Topic 2 of 13

Wireless and Mobile Device Security

Security+ wireless and mobile security: site surveys, WPA2 and WPA3, 802.1X enterprise Wi-Fi, MDM features, and the BYOD, COPE and CYOD device models.

  • 4 min
In a nutshell
  • A site survey and heat map guide access point placement.
  • WEP and WPA are weak. WPA2 is common, and WPA3 is the current standard.
  • WPA3 personal uses SAE to resist offline password guessing.

What it is

Wireless networks and mobile devices extend the network beyond the building and put company data in people's pockets. Both need planning of the radio environment, strong protocols and central control.

This page covers how to plan and secure Wi-Fi, which protocols to choose, and how mobile devices are managed.

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How it works

Planning wireless coverage

A site survey measures signal strength and interference in a building. The results are often shown as a heat map, which helps place access points so that coverage is complete without too much overlap.

Channel planning avoids interference between neighboring access points. In the 2.4 gigahertz (GHz) band, channels 1, 6 and 11 do not overlap, which is why they are the common choice.

Wireless security protocols

ProtocolNotes
Wired Equivalent Privacy (WEP)Broken, do not use
Wi-Fi Protected Access (WPA)Old, based on the Temporal Key Integrity Protocol (TKIP), avoid
Wi-Fi Protected Access 2 (WPA2)Uses the Advanced Encryption Standard (AES) with the Counter Mode with Cipher Block Chaining Message Authentication Code Protocol (CCMP), widely used, personal mode relies on a pre-shared key
Wi-Fi Protected Access 3 (WPA3)Current standard, personal mode uses Simultaneous Authentication of Equals (SAE) instead of a plain pre-shared key exchange

WPA3 personal makes offline guessing of the password harder, even if an attacker captures the handshake. Traditional open networks give no encryption of their own, so traffic should be protected another way, such as a virtual private network (VPN).

Personal and enterprise modes

ModeAuthentication
PersonalOne shared passphrase for everyone
EnterpriseEach user or device authenticates with 802.1X, usually against a Remote Authentication Dial In User Service (RADIUS) server

Enterprise mode gives individual accountability and lets you revoke one user without changing a shared password. It uses the Extensible Authentication Protocol (EAP) with certificates or credentials. A captive portal is a web page that users must pass before they get access, often used for guest networks.

Mobile device management

Mobile device management (MDM) is a central system that enforces policy on phones and tablets.

MDM capabilityPurpose
Remote wipeErase a lost or stolen device
Screen lock, personal identification number (PIN) and biometricsProtect against casual access
Full device encryptionProtect stored data
Application controlAllow or block apps
ContainerizationSeparate work data from personal data
GeofencingApply rules based on location
Push notifications and patchingDeliver updates and messages

Deployment models

ModelMeaning
Bring your own device (BYOD)The employee owns the device and uses it for work
Corporate owned, personally enabled (COPE)The company owns it and allows personal use
Choose your own device (CYOD)The employee picks from an approved list, usually company owned

BYOD is cheap and popular but makes control harder, so containerization is common. COPE and CYOD give the company more control.

Connection methods

Mobile devices connect through cellular, Wi-Fi and Bluetooth. Each has risks, such as rogue access points on Wi-Fi and nearby attacks on Bluetooth. Turn off Bluetooth when unused and avoid unknown networks.

What to remember for the exam

  • A site survey and heat map guide access point placement.
  • WEP and WPA are weak. WPA2 is common, and WPA3 is the current standard.
  • WPA3 personal uses SAE to resist offline password guessing.
  • Enterprise mode uses 802.1X with a RADIUS server and gives per user authentication.
  • MDM supports remote wipe, encryption, app control and containerization.
  • BYOD is user owned, COPE is company owned with personal use allowed, and CYOD is a user pick from an approved list.
  • Geofencing applies rules by location.
  • A captive portal is commonly used for guest Wi-Fi.
Exam tip

When a question asks how to remove access for one departing user on Wi-Fi without disturbing everyone else, enterprise mode with 802.1X is the answer.

Common mistakes

Choosing WEP or WPA for "compatibility". They are broken or weak and should be replaced.

Using one shared passphrase for a large company. When someone leaves, the passphrase must be changed for everyone.

Mixing up BYOD and COPE. In BYOD the employee owns the device. In COPE the company does.

Assuming MDM encrypts the network traffic. It enforces device policy, while a VPN or Transport Layer Security (TLS) protects the traffic.

Believing a hidden network name is security. Hiding the name does not encrypt anything and is easy to bypass.

Watch out

Rooted or jailbroken devices can bypass MDM controls. Configure MDM to detect them and block access to company resources.

Check yourself

  • What does a heat map from a site survey show?

    The strength of the wireless signal across an area, which guides access point placement.

  • Which wireless mode lets you remove one user without changing a shared password?

    Enterprise mode, which uses 802.1X to authenticate each user individually.

  • What is the difference between BYOD and COPE?

    In BYOD the employee owns the device, while in COPE the company owns it and permits personal use.

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